SERVICES

Technical support on site

Technical support on site

In PRIME ENGINEERING we have the experience, the know-how and the people who guarantee the high performance and longevity of any of your investment, small or large.
Through our support network in Bulgaria, we are at your disposal with services that free your hands and move your business forward.

PRIME ENGINEERING covers all the parameters of a perfect partnership:

  • Supply of genuine spare parts
  • Repair of machines
  • Providing on-site services
  • Technical support and advice during installation and commissioning
  • Training users on operational and maintenance issues
  • Preventive maintenance contracts








Request a free visit of our technicians for an initial health check of your machines. 

We provide free first inspection of your working machines with special checks and measurements, in order to prevent extensive damages. Our technical support team is always at your disposal.

  • Our personnel is qualified and constantly trained by our partners
  • We assure technical support, prompt response and competitive prices
  • We keep a wide range of machines and spare parts available in stock and provide full service to our clients

 

 


 

 

 

 






Further to ordinary service calls, we provide technical Support, advice and aupervision:

  • During installation
  • On startup of equipment
  • On-site training of operators on safety and operation of equipment

 

 



IMMEDIATE RESPONSE
We are available to respond to your request for service and arrive at your site in very short time

 

 

 



24/7 TECHNICAL SUPPORT
Our technical support team is always at your disposal.

 

 

 


WARRANTY OF QUALITY
We provide free start-up of new machines and operators’ training, ensuring a guaranteed and problem-free operation. Warranties are granted by the manufacturers and can be extended to 3 years for blowers and 5 years for air compressors.

 

 

 



MAINTENANCE CONTRACTS
We provide premium preventive maintenance contracts with unique benefits to keep you safe with your production goals.

 

 

 

 

 


REPLACEMENT & RENTAL MACHINES
In the case of general repairs that have to be performed at our workshop, we can take care that you receive a replacement machine, so that your production is not interrupted.

 

 

 

 

 


TRADE AND SAVE
We can help you upgrade your old equipment by offering new, state of the art machines and buying back the old units at attractive prices!



 

 

 

A WIDE RANGE OF CLIENTS WHO TRUST US

Head Office: (Map) Iliyantsi Blvd No 119 1220 NPZ Voena Rampa, Sofia, Bulgaria T +359 2 971 8960 F +359 2 971 89 61

Service Center: (Map) Iliyantsi Blvd No 119 1220 NPZ Voena Rampa, Sofia, Bulgaria T +359 2 931 0700 F +359 2 971 89 61

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